Returns & Exchanges

At Dubia.com, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Request

Log into your Dubia.com account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Package Your Items

Place the original items in their original packaging, ensuring all designer tags, security seals, and accessories are included to qualify for a full refund.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a complimentary home pickup.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing